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nreal troubleshooting

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nreal article

Pair MATSUKO with iPhone & Nreal/Android Devices?

1

Launch your MATSUKO apps on both your iPhone and your Nreal Glasses.

2

At the prompt, choose 'Meeting' on your iPhone & choose 'Display Pairing Code' on your Nreal Glasses.

3

You should receive a prompt to 'Pair Now'. If you do not, please click on the XR Glasses Icon in the top left.
In your XR Glasses, you will receive the pairing code.

4

Enter the pairing code you see on your Nreal Glasses into your iPhone App & Select  'Pair Now'.

5

If the code is  incorrect ensure that your apps on both Nreal & iPhone are up to date (you may need to reinstall them) - if this does not work you can raise a ticket with MATSUKO by choosing 'Ask Customer Support'.

6

The app will check and confirm your pairing code against the XR pairing code.

7

When your code is correct the app will pair your devices together.