Help Center

/

iphone troubleshooting

/

iphone article

Join a Presentation

MATSUKO is a mobile and XR app that enables holographic video calling.

To experience this better, you will need to connect your XR Glasses with your iPhone.

MATSUKO Presentation mode is a method to make Holographic Presentations to Participants come to life, this mode uses the one to many use case.  With a presentation there is a designated individual who will Host the presentation, the Host Hologram is the only visible Hologram, all other participants Holograms are disabled. Audio is still enabled and allows for Participants to engage in the presentation.

To Join a Presentation you will require one of the supported Devices and the MATSUKO app.

iPhone Only

1

Click the Matsuko App on your iPhone.

2

You will see the landing page.

3

Click on ‘Presentation’ to join a presentation on your iPhone.

4

You will see the presentation landing page. Please click the ‘Join’ option to join an existing presentation..

5

Enter the Presentation ID.

6

Error if the Presentation ID is incorrect . Try once again or you may ‘Ask customer support’ for help .

7

Once the presentation ID is validated, you will now join the Presentation in your iPhone.

(Note: you can only see the Host in the presentation they cannot see you)

8

Once your participants join the meeting the iPhone screen should look similar to below, ensure that your microphone is on and Audio should be coming out of your iPhone speakers for anybody else speaking.

(Note: you can only see the Host in the presentation they cannot see you)

XR Glasses Only

1

Launch the Matsuko App on your XR Glasses. (Please be aware the images may vary depending on the XR device you use)

2

Once launched, your XR Glasses will automatically try to search and pair with your iPhone. Proceed to click ‘Skip Pairing’.

3

You will then see the landing page for you to start your XR experience. Click on ‘Join’ to join the presentation.

4

Enter the Presentation ID.

5

Error if the Presentation ID is incorrect . Try once again or you may ‘Ask customer support’ for help .

6

Key in the correct Presentation ID and proceed with  ‘Check ID’ to proceed.

7

Once the presentation ID is validated, you will now enter the presentation room.

8

You can see and hear the presenter hologram.(Note: you can only see the Host in the presentation, they cannot see you)