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Join a Meeting with Meeting ID

MATSUKO is a Mobile and XR app that enables holographic video calling.

For the best experience Pair MATSUKO with both your XR Glasses and your iPhone.

This User Guide will guide you  to join a meeting using the following device configurations -

- iPhone & XR Glasses
- iPhone Only
- XR Glasses Only

iPhone + XR Glasses

1

To join a meeting please first ensure that you have completed the App Installation and Pairing of your devices.

Launch your app on both your iPhone and your XR Glasses.

(Please be aware the images may vary depending on the XR device you use)

2

The App will  open on the landing page. Select the ‘Meeting’ option from your iPhone.

3

To enable full functionality choose 'Allow' when prompted for access permissions on your camera and microphone.

Choose 'Pair now' when prompted to Pair your XR Glasses with your iPhone.

4

If you do not allow permissions you will be presented with the following screen and will be unable to use the app until permissions have been accepted.

5

Your iPhone will automatically try to search and pair with your XR glasses. (make sure they are turned on)

For first time use please refer to our How to Pair user guide.

5

Your iPhone should detect your XR Glasses and paired successfully.

6

You will see the icon on the top left is indicating that you are currently paired with your XR Glasses. Choose ‘Join’ to begin a meeting.

7

Enter the Meeting ID to Join a Meeting. (your Meeting Host can inform you of what the Meeting ID is.)

8

You may receive an error if the Meeting ID is incorrect. Try once again or you can use the ‘Ask customer support’ for help .

9

Key in the correct Meeting ID and proceed with  ‘Check Meeting ID’ to proceed.

10

Once the meeting ID is validated, you will arrive in the lobby, you can see yourself in your iPhone and set your name and enable or disable your camera or mic.

When you are ready choose ‘Enter meeting ID..’. to join the meeting.

11

Once you have joined the meeting you will see either your hologram or your colleagues if they have joined within your XR Glasses, your iPhone will show your 2d image.
You can also see in your iPhone the meeting number in the top of the screen. 

Remember... your iPhone is your webcam - so make sure its pointing at you so that others can see your hologram.

iPhone Only

1

Click the Matsuko App on your iPhone.

2

You will see the landing page.

3

Click on ‘Meeting’ to start a new meeting on your iPhone.

4

You will have to allow permission to access you camera and microphone to enable full functionality of the app.

Proceed to skip the pairing with 'Later' button.

5

Choose ‘Join’ to begin a meeting.

6

Enter the Meeting ID to Join a Meeting.

7

Error if the Meeting ID is incorrect t. Try once again or you may ‘Ask customer support’ for help .

8

Key in the correct Meeting ID and proceed with  ‘Check Meeting ID’ to proceed.

9

Once the meeting ID is validated, you will now see yourself in the iPhone, and proceed to click on ‘Enter meeting ID..’.

10

Once you have started the meeting you can see your self in your iPhone.

(Note: you can only see yourself in the iPhone, connect your XR glasses to see other participants.)

XR Glasses Only

1

Launch the Matsuko App on your XR Glasses. (Please be aware the images may vary depending on the XR device you use)

2

You will then see the landing page for you to start your XR experience. Click on ‘Join a meeting’ to proceed.

3

Enter the Meeting ID to Join a Meeting.

4

Error if the Meeting ID is incorrect t. Try once again or you may ‘Ask customer support’ for help .

5

Key in the correct Meeting ID and proceed with  ‘Check Meeting ID’ to proceed.

6

Once the meeting ID is validated, you will now enter the meeting room.

7

Once you have joined the meeting you can see other participant in your XR Glasses.
(Note: Other participants can’t see you in XR Glasses.)