Help Center

/

hololens 2troubleshooting

/

hololens article

Pair MATSUKO with iPhone & Hololens 2

1

Launch your MATSUKO apps on both your iPhone and your Hololens 2 Glasses.

2

At the prompt, choose 'Meeting' on your iPhone & choose 'Display Pairing Code' on your Hololens 2.

3

You should receive a prompt to 'Pair Now'. If you do not, please click on the XR Glasses Icon in the top left.
In your XR Glasses, you will receive the pairing code.

4

Enter the pairing code you see on your Hololens 2 into your iPhone App & Select  'Pair Now'

5

If the code is  incorrect ensure that your apps on both Hololens 2 & iPhone are up to date (you may need to reinstall them) - if this does not work you can raise a ticket with MATSUKO by choosing 'Ask Customer Support'

6

The app will check and confirm your pairing code against the XR pairing code.

7

When your code is correct the app will pair your devices together.