Help Center

/

iphone troubleshooting

/

iphone article

Install and Activate my MATSUKO App

Your onboarding specialist will assist you with the activation process, if you have not scheduled an onboarding call you can do so by using the 'Request Activation Key' option within the app.

Activation is required if you change phones or reset your current phone to factory default, however the activation key you are provided can be re-used.

You can also book your Onboarding call via this Link: MATSUKO Early Access

How do I install & Activate my App (iPhone)

1

Search and Download MATSUKO app from the Appstore on your iPhone.

2

Once downloaded, open the app from your Home Screen.

3

Select 'Enter Activation Key'

Note:
If you do not have an 'Activation Key' you will need an onboarding call. Choose 'Request an Activation Key' and complete the form.
you will then join our waitlist and will be contacted for an Onboarding Call.

4

Enter the Activation Key provided by your on-boarding Specialist

5

If you received an error code, please try again, update your app or contact our support team.

6

Once your activation code is validated, your iPhone will be granted access to the app.